Packages are generally dispatched within 48 hours after receipt of your payment. The standard shipping method is Colissimo followed, delivered with signature. Whatever the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.
Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases in a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them. Your package is shipped at your own risk, special care is given to the package containing fragile products.
The return is made exclusively by post to the address indicated in the return form on the site, go to My account. Return costs are your responsibility. The return slip is a document to print and attach to the package which informs us of the refund, order number, exchange etc. Items must be returned in their original packaging, with their label in perfect condition for resale. They must therefore not have been worn, washed or damaged. The Customer has a period of seven (14) working days from the date of receipt of his order. Items must be returned in their original packaging, with their label in perfect condition for resale. They must therefore not have been worn, washed or damaged. You must imperatively enclose the return slip to complete with your package and print it in your Customer Area> my account then download the return request. Refunds of Item (s): either the reimbursement of the order price (price of Products and delivery costs for French countries and price of Products and without delivery costs for foreign French countries) excluding costs of return of the non-compliant Product up to the price list.